My pet's mood isn't changing
Your pet updates based on activity data from HealthKit. Here's everywhere to check.
Check the app's built-in diagnostics screen
WatchieBesti has a status screen that tells you directly what it can and can't see. To find it: open the app to your pet's main screen, swipe down, scroll down to Settings, then keep scrolling to this section.

Steps & heart rate should read Active and iCloud should read Connected. If either one shows anything else, that's the specific thing to fix — go through the permission checks below, or restart your watch if iCloud is stuck.
Check Health permission on your watch
Permissions can be reviewed and updated on your Apple Watch or your iPhone.
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From the watch's app grid, tap Settings (the grey gear icon).
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Tap Health.
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Under Sources, tap Apps.
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Find and tap WatchieBesti in the app list.
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Make sure Heart Rate, Resting Heart Rate, and Steps are all switched on.
Check Health permission on iPhone


Open the iPhone Health app → your profile picture → Privacy → Apps → WatchieBesti. Make sure step count and heart rate are both enabled.
Give it time
Your pet checks in on your activity in the background. After a walk, it may take a few minutes for the mood to update — it doesn't happen instantly.
Still stuck?
If something isn't working and you can't find the answer here, we'd love to hear from you. Feedback from real users is how WatchieBesti gets better.
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